We hope you will love everything that you order from us but if something isn't quite right, you have 30 days to send it back to us. We'll give you a full refund by the same method you used to pay, within 14-45 days of your return.  

We ask that items are returned clean, unworn and have all their tags on.  

Underwear briefs, bodies and pierced jewellery cannot be returned unless faulty, and swimwear must have the hygiene strip.   

To return your online purchase in store, you will need to bring your return slip along with the item(s) you wish to return. We'll give you a full refund by the same method you used to pay, within 14-45 days of your return. Please note that all returns in store are free. 

We do offer exchange for any item purchased online in store only. Please note that we allow an exchange to other items at the same price only.  

You are always welcome to return items to our wearhouse in Thailand. In order to do this, you will need to make arrangements to deliver your item to our warehouse. You can easily arrange for a courier for your return by yourself via any Thai courier service portal.  

To return your online purchase to our warehouse, you will need to send your return form filled along with the item(s) you wish to return. We have provided you a sticker in the package with the warehouse address. This can be used when you return to the warehouse. 

Be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us.

We do not accept returns of garments purchased in store through our online returns service. For updated information on opening times, head to our store locator.